If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments is online.
You must register for an online account so that you can access your landlord payment schedules. This access will allow you to view and download current and historic payments.
For guidance on logging into the Portal and viewing your payments, please read our Landlord Portal User Notes
This service is a joint venture between Babergh, Mid Suffolk District Councils and Ipswich Borough Council. However, each Council is a separate legal entity and if you have properties in each area, you will be required to register separately for each one and have individual logins.
You will need to provide:
Following your registration we will email you with all the details you need to start using the Portal.
If you experience any problems registering or if you have forgotten your username or password please email our Systems Team for technical support.
To register simply complete the form below and we will provide you with your username and password.