If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments is online.
You must register for an online account so that you can access your landlord payment schedules. This access will allow you to view and download current and historic payments.
Our new Landlord Portal is now available. This contains new information on Discretionary Housing Payments and is easier to navigate.
Please make sure you have registered by the 31st August 2019 when the old portal is decommissioned.
For guidance on logging into the Portal and viewing your payments, please read our Landlord Portal User Notes
You can still access our old Landlord Portal by using the link below until this is decommissioned on the 31st August 2019.
To register complete the applicable form below. Following your registration you will receive two emails containing your username and temporary password for the Portal.
You will need to provide:
If you experience any problems registering or if you have forgotten your username or password please email our Systems Team for technical support.
This service is a joint venture between Babergh, Mid Suffolk District Councils and Ipswich Borough Council. However, each Council is a separate legal entity and if you have properties in each area, you will be required to register separately for each one and have individual logins.