Unless you have a reasonable working knowledge of building construction it is advisable, before any work begins, to obtain professional advice from one or more of the following:
- Architect;
- Structural engineer;
- Building surveyor;
- Heating engineer;
- Replacement window specialist.
It is also recommended that you choose a registered builder or a registered installer to carry out any work.
Simple checks before choosing a builder
When selecting a builder, consider the following checks:
- Recommendations;
- Contract;
- Insurance warranty;
- Examples of work.
Choosing tradespeople from a directory such as Checkatrade can help you avoid rogue traders. Checkatrade is a directory of local tradespeople who have been checked by Suffolk County Council Trading Standards and have committed to treating their customers fairly.
Disputes
If a dispute arises concerning your building work, we suggest you contact Suffolk County Council's Trading Standards.
They can advise you if you are unhappy about:
- The costs of the work;
- The time it is taking;
- The standard of the work;
- The materials being used;
- Whether the work has been approved by Building Control officers.
The Citizens Advice consumer service may be able to offer further help and advice.