Anti-social behaviour (ASB) is a broad term used to describe day-to-day incidents of crime, nuisance and disorder that intimidates, causes distress or makes someone's life a misery - from littering and vandalism to public drunkenness and noisy or abusive neighbours.
We take ASB seriously and are committed to preventing, and where possible, resolving ASB cases in an effective manner.
Before you report ASB to us, please do the following.
While some things may cause irritation or be a temporary nuisance, they are not necessarily ASB. Here are some examples of what the Council does not consider to be ASB:
Often issues arise because the person causing the problem is not aware that their behaviour is affecting you. If it's safe to do so, talk to the person and try to resolve the issue. It's advisable to do this after the event and not while it's ongoing when emotions are running high.
If this doesn't work there are steps we can take to help resolve the problem and we will work with you to find the most appropriate solution.
If you are experiencing ASB and are not able to resolve it informally with the person causing the problem you can report it to us online.
When reporting an instance, it helps if you can provide as much information as possible.
Your details will be kept confidential and only those agencies that need to be involved will be made aware.
When you report an issue to us you may be asked to complete a log sheet to help build a picture of the activity taking place. These sheets help provide essential evidence that will help us take further action if required.
If you've reported ongoing ASB to us, Suffolk Police and/or your housing provider and feel that no effective action has been taken to resolve it, you can activate the case review and ask for a review of your case. A threshold does need to be met for a review to be eligible.
Remember, always call 999 in an emergency – including when life is threatened, people are injured or there is a crime in progress and an immediate Police response is necessary.
If an offence has happened and the offender is no longer present, call 101 or report online.
You may wish to speak to your local Safer Neighbourhood Team or Housing provider to discuss issues further.
Support is available to victims of crime via Victim Support.