We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.
Ipswich Borough Council is required by law to protect the public funds we administer. We may share information provided to us with other bodies responsible for auditing or administering public funds, or where undertaking a public function, in order to prevent and detect fraud. We participate in the Cabinet Office’s National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud.