The Department for Work and Pensions has created two guides to help landlords understand how Universal Credit will affect them and what safeguards are in place:
- Frequently Asked Questions: Information about UC and rented housing for private and social landlords.
- Support Pack for Social Landlords: Detailed guidance for social landlords.
In March 2018, we held a Private Landlord event providing details of the support you can expect from Ipswich Borough Council to prepare for the roll-out of the Universal Credit full service on 25th April 2018.
Tenant payment concerns
If you are concerned that your tenant may not be able to pay their rent, they can contact our Housing Options team for support:
- Phone: 01473 433033
- Email: housingoptions@ipswich.gov.uk
- Visit Housing Options page
Ipswich Lettings Partnership (ILP)
If you are an existing customer of the Ipswich Lettings Partnership (ILP), please contact the team for support:
- Phone: 01473 433221
- Email: landlords@ipswich.gov.uk
For more information on ILP services for private landlords, visit the Ipswich Lettings Partnership page.
Additional resources
The Money Advice Service offers information for landlords regarding tenants who are claiming Universal Credit. Visit Money Advice Service for more advice.