Follow us on social media

Stay informed about Ipswich Borough Council’s news, events, and updates through our social media channels:

These accounts are managed by the Borough's Communications and Marketing team, representing colleagues across the Council.

What to expect

By following us, you can expect regular updates each day covering:

  • Alerts about new content on our other digital channels, such as news, publications, and videos on YouTube.
  • Invitations to provide feedback on specific issues on which we are consulting.
  • Information on upcoming events.

Following us

Being followed by us does not imply endorsement of any kind.

Availability

We update and monitor our accounts during office hours, Monday to Friday, and occasionally outside these hours for weekend events. Please note that these networks may occasionally be unavailable, and we accept no responsibility for lack of service during such downtime, as it is outside our control.

@Replies and direct messages

We welcome feedback and ideas from all our followers and strive to engage in conversations where possible. However, we may not always be able to reply individually to all messages received.

The Communications and Marketing team reads all replies and Direct Messages and ensures that any emerging themes or helpful suggestions are passed to the relevant officers.

We cannot engage in discussions of party politics or respond to questions that violate our general comments policy.

We will follow the Responding to Social Media Messages protocol for escalating social media inquiries to line management and beyond.

For official correspondence, please refer to the Contact the Council page.

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