Ipswich BC logo


Warning message

We’re asking Ipswich residents to put their bins out the night before their scheduled collection during this extra hot weather so crews can start a little earlier and stagger their rounds, avoiding the hottest part of the day (mid-afternoon). We appreciate your cooperation.

Contact the council

You are here

Save Time, Do It Online!

My Ipswich online services is the easiest and quickest way to make a request, report a problem or apply for a service...24 hours a day!

My Ipswich online services

Contact Us Online

For general enquiries, complaints, compliments and comments.

Contact Us


For all payments please ensure you have your reference/account/invoice number ready.

Save time, pay online...24 hours a day!

Make a payment

Payments line 01473 433777.

Social Media

Contact us on Twitter: @IpswichGov

Facebook: www.facebook.com/IpswichGov

Customer Services

The Customer Services Centre at the Town Hall is open Monday to Friday 08:30-17:00 and has public PCs available for use.

Remember that all our online services can be accessed without having to visit us.  

Benefits01473 432700
Bins and Waste 01473 433090
Cleaner Ipswich01473 433000
Council Tax01473 433910
01473 433115
General Enquiries          01473 432000
Housing01473 433370

For out of hours contact such as emergency housing repairs or noise nuisance please call 01473 433444.

Emergency Housing Repairs, Homelessness Or Noise Nuisance

For out of hours contact such as emergency housing repairs, homelessness or noise nuisance please call 01473 433444.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000