Contact us 

Ipswich Borough Council is committed to providing the best possible services for its customers. 

Our ‘Contact Us’ online forms give you the chance to tell us what you think of the services we provide.

General Enquiry

If you wish to contact a department or person with an enquiry that requires a response. 

 (link opens in a new window)

NOTE: You will need to be signed in to My Ipswich to complete this form. 

Comment

If you wish to give us feedback about something or someone that has not met your expectations, so we can learn from and improve our services.

NOTE: You will not receive a response and no contact details are required to complete this online form.

 (link opens in a new window)

Compliment

If you wish to tell us about something or someone who has exceeded your expectations.

NOTE: You will not receive a response and no contact details are required to complete this online form.

 (link opens in a new window)

Complaint

If you wish to make a formal complaint about something or someone that Ipswich Borough Council is responsible for.

 (link opens in a new window)

NOTE: You will need to be signed in to My Ipswich to complete this form.

Save Time, Do It Online!

Our My Ipswich online services is the easiest and quickest way to make a request, report a problem or apply for a service...24 hours a day!