How to apply for a residents' parking permit

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Virtual permit scheme

Ipswich Borough Council operates a virtual permit scheme. Using a secure online MiPermit account, you can set up your resident and visitor permits and pay by credit/debit card at any time.  With a virtual permit in place you will no longer need to display paper permits or scratch cards.

The MiPermit portal allows you to pay for parking your vehicle/s at home.  Permit prices will be advised online and online invoice and VAT receipts are available where applicable.

For more information, please see our Virtual Permit FAQ page.

How to apply for a permit 

Residents can apply for a permit using our new online form. If you are a new resident, you will need to provide evidence to verify your residency. This should be:

  • Renting – your tenancy agreement
  • Owned – documentation from your solicitor confirming property purchase

After your application has been approved we will email you to confirm that you can complete your self-service registration online and purchase your permits. Your permit will be live as soon as this is completed.

Pink button- Apply for a permit (link opens in a new window)

You can also apply at the Customer Services Centre using the online facilities. 

How to renew your permit

When your permit expires simply log into your MiPermit account and renew online  

Businesses located in residents’ parking zones

Businesses in the zones can also apply for special Business Permits for staff or customers to use.

Pink button- Apply for a permit (link opens in a new window)

How to apply for a refund

If you no longer require your residents' permit you may claim a refund of the full months remaining.

An administration fee of £10 will be deducted from the refunded amount.

Pink button- Apply for a refund (link opens in a new window)

How to use your virtual permits

Residents – nothing needs to be displayed in your vehicle. Simply ensure the correct vehicle registration number is on your virtual permit and you’re covered.

Day visitors – you can use your visitors permits by SMS or online and nothing needs to be displayed in the vehicle.

By SMS – send a text from your registered mobile number that is linked to your MiPermit account to 61600. Include the word VISITOR and the vehicle registration number of the visiting vehicle. 

For example:  VISITOR  A123BCD

Online – login to your MiPermit Portal account and select ‘manage permits’ option. Follow the on-screen prompts to enter the vehicle registration and select a duration to the permit.

One-hour visitor clock

Permit holders can also purchase a One Hour Visitor Clock for £5. The clock is ordered via your online permit account. The clock is sent in the post. The clock enables visitors to park for up to 1 hour in the permit bays. Simply set the time of arrival on the clock and display on the dashboard of the visitor’s vehicle.

Please note that only full permit holders can purchase a One Hour Visitor Clock