A ‘virtual’ permit exists as a digital permit in the same way that road tax has been ‘virtual’ for the last few years. Residents no longer have to display a paper permit in their car as long as the vehicle has a virtual permit in place.
Virtual permit schemes have been adopted by many local authorities throughout the country. They give residents the flexibility to manage, renew and pay online and purchase last minute visitor permits when required.
Because the permits are virtual they can no longer be lost or stolen which saves residents the cost and inconvenience of applying for a replacement. Virtual permits cannot fall from view so the risk of receiving a Penalty Charge Notice (PCN) for failing to clearly displaying a permit has gone.
Every virtual permit will display on the Enforcement Officers handheld terminals so they will know exactly which vehicles are permitted to park. We will also have much greater control over the permits in circulation. A virtual permit system greatly decreases the possibility of fraud as permits cannot be lost or stolen creating more space for legitimate residents.
Virtual permits must be assigned to a vehicle registration mark. You can set up your permit using the vehicle registration mark of a regular visitor and then change the vehicle registration whenever you get a different visitor. This is very easy to do online or we can assist over the telephone.
Simply log into your MiPermit account and renew online. There is no need to make a new application via Ipswich Borough Council.
If you don’t have access to the internet maybe a family member or friend can help or we will happily assist you over the telephone.
Yes. They do not have an expiry date and can still be used.
These methods of payment are being phased out across the Council. Payments by debit and credit card are efficient and convenient and an easy way to pay for your permit. If you do not have a credit or debit card and no one else can assist please call us for advice.
Yes, simply visit www.ipswich.gov.uk and complete the online form. Any refund due will be credited directly back to the card you used to purchase the permit. An administration fee of £10.00 will be deducted from the refund amount.
If you are moving within the same zone we will be able to switch your permit to your new address with no fuss. Please call 01473 432840 for advice. If you are moving to a different zone you will need to apply for a refund of your current permit and apply for a new permit for the new address.
Simply log in to your MiPermit account at www.wanttopark.co.uk/ipswich, go to ‘Manage Digital Permit’ and edit the vehicle registration. The change is instant.
Simply send a text from your registered mobile number that is linked to your MiPermit account to 60300. Include the word VISITOR and the vehicle registration number of the visiting vehicle.
For example: VISITOR A123BCD
Please note, you will need to have Visitor Permits available on your account and ready to be used for this method to work. You cannot purchase Visitor Permits via text – only allocate them.
Just call Ipswich Parking Service on 01473 432840 and we will be happy to help.