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Missed bins

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If your bin is not emptied on its usual collection day, there may be a good reason why.

For example:

  • Your blue or brown bin has been contaminated with something which cannot be collected in it. If this is the case the bin will have a coloured sticker on it. Please see the blue bin and brown bin information pages for items that can be collected;
  • Your bin is overloaded and so unsuitable for collection;
  • Your bin was not on the edge of your boundary at time of collection. See Where to put your bin.

If you have excluded all of the above, you can report a missed bin using the button below, or get in touch using the contact details provided on this page.

Report it now

If you are infirm or have a disability and have difficulty in putting your bin out we can offer assistance each week. Please contact us for further information.

Contact Details

Waste and Recycling,
Gipping House,
7 Whittle Road,
Hadleigh Road Industrial Estate,
Ipswich,
IP2 0UH

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01473 433090