Difficulty in paying your Council Tax

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If you get into payment difficulties and you can't afford your instalments, contact us straight away. We may be able to help you by making a different payment arrangement.

Remember that paying by Direct Debit ensures that your payments are made on time every month. We can also arrange for you to pay this way over the telephone.

We may be able to reduce what you have to pay, for example you may qualify for a discount that you didn't know about, or you may qualify for Council Tax Reduction.

There is also a Discretionary Financial Assistance (DFA) scheme. For information please read our DFA Guide.

If you are having payment difficulties you can contact us online, simply click on the button below:

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What happens if you don't pay?

If you do miss a Council Tax payment there are several steps which the Council will take to remind you that you need to pay.

If we don't know that you are having problems paying, we may take legal action to recover the money which could result in you having to pay a lot more.

Find out more on the Council Tax reminders and summons page.

Contact Details

Council Tax,
Ipswich Borough Council,
1W Grafton House,
15-17 Russell Road,

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01473 432000