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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Council Tax Reduction (low income)

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In Ipswich, from 1st April 2018, all people of working age have to pay at least 5% of their Council Tax bill, regardless of their income.

Any Council Tax Reduction (CTR) you are awarded will be shown on your Council Tax bill and will reduce the amount you have to pay. You could receive help if you are on a low income, even if you are working. However, if you have more than £16,000 in savings or investments you will not usually qualify. The reduction awarded will depend on the amount you are liable to pay; the needs of your family; your income; your savings and anyone else living with you.

If you do not have a reduction showing on your bill and you think you may qualify, you will need to submit an application. Please go to our Make a claim page.

Any changes in your circumstances must be reported to us.

Details of the Council's adopted Council Tax Reduction Scheme can be downloaded below

The Council's previous Council Tax Reduction Scheme can be downloaded below:

Other Council Tax discounts and exemptions

Contact Details

Council Tax,
Ipswich Borough Council,
1W Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 433910