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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Discounts, exemptions and empty properties

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Find out if your property is exempt from Council Tax or if you qualify for a discount.

Find out about annexes and Council Tax
If you meet certain conditions your Council Tax may be charged at a lower Valuation Band than the one that your home is actually in.
Some homes are exempt from Council Tax or may qualify for a discount.
The Council Tax bill assumes there are at least two adults living in the property. If there is only one adult occupying the property as their main home, there is a 25% reduction.
A discount of 10% is available for up to 12 months, if a property is unoccupied, substantially unfurnished; and requires or is undergoing major repairs (including structural alteration) to make it suitable to live in.

Contact Details

Council Tax,
Ipswich Borough Council,
1W Grafton House,
15-17 Russell Road,

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01473 433910