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Housing Benefit / Council Tax Reduction Calculator 

You can find out if you qualify for any Housing Benefit/Council Tax Reduction by using our calculator.

Use the calculator

You do not have to use the Housing Benefit and Council Tax Reduction Calculator to make an online claim. However if you do, the information you enter will automatically be saved into your online claim.

Claiming Housing Benefit / Council Tax Reduction 

You can claim Housing Benefit and/or Council Tax Reduction online right now. If you wish to partially complete and save the form, then return to it at any time, you can.

Apply for Housing Benefit and/or Council Tax Reduction

When you submit your claim, you will be told what evidence you need to supply.

Remember that your claim will usually start from the Monday after we receive it, so if you think you may be entitled, submit your claim as soon as you can.

If you want to claim from an earlier date visit our Backdating page.

You can either:

  • complete the form online and submit it to us immediately;
  • partially complete and save the form, and return to it at any time;
  • complete and submit the online form at the Customer Services Centre.

Providing Evidence 

You can submit evidence online.

Upload evidence

Alternatively, you can bring the evidence to the Customer Services Centre, or post it to us at the Contact Details address. All evidence supplied will be copied and returned to you.

Hostel Residents 

Hostel providers can help their residents make an online claim here:

Ipswich Borough Council's Legal Authorisation for Electronic Signatures

Contact Details

Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000