* IMPORTANT * - Our online services will be unavailable Sunday 5th February between 09:00am to 15:00pm for system maintenance. We apologise for the inconvenience.
Housing Benefit / Council Tax Reduction Calculator
You can find out if you qualify for any Housing Benefit/Council Tax Reduction by using our calculator.
You do not have to use the Housing Benefit and Council Tax Reduction Calculator to make an online claim. However if you do, the information you enter will automatically be saved into your online claim.
Claiming Housing Benefit / Council Tax Reduction
You can claim Housing Benefit and/or Council Tax Reduction online right now. If you wish to partially complete and save the form, then return to it at any time, you can.
When you submit your claim, you will be told what evidence you need to supply.
Remember that your claim will usually start from the Monday after we receive it, so if you think you may be entitled, submit your claim as soon as you can.
If you want to claim from an earlier date visit our Backdating page.
You can either:
You can submit evidence online.
Alternatively, you can bring the evidence to the Customer Services Centre, or post it to us at the Contact Details address. All evidence supplied will be copied and returned to you.
Hostel providers can help their residents make an online claim here: