Public Access Land Charges

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If you have any difficulty making payment for your land charges search when using the automated telephone payment system on 01473 937866 please contact the Land Charges team by email to

Public Access Land Charges provides a totally electronic official search service, connecting users directly to land and property information held by Ipswich Borough Council.

Create an account and submit and receive your searches electronically direct from the Local Land Charges Team.

Official Searches

Public Access Land Charges offers users the following advantages:

Direct Access

  • From any web browser direct to and from the Local Land Charges team
  • No third party go-betweens
  • No add-on transaction fees.


  • Intelligent web forms
  • Step by step process captures correct information
  • Pick addresses from the Council's central database
  • Upload a scanned plan of the extent - no online drawing
  • Get downloadable response document.


  • No paper
  • No printing
  • No post.


Public Access Land Charges   NLIS Channels
 LLC1 £20 £20 + transaction fee 
 Con29 £78 £65 + transaction fee 

For more fee information please see our Search Fees page.

Component Data Searches

Public Access Land Charges provides a tailored search enabling ordering of specific component data enquiries.

Information provided:

  • Replies to specific questions only
  • An ordnance survey map of the search extent.

For more information please see our Search Fees page.

Personal Searches

Public Access Land Charges provides a service creating a Compiled Personal Search of the Local Land Charges Register.

Information provided:

  • A copy of the Register
  • An Ordnance Survey map of the search extent.

There is a compilation fee of £10 payable on order.

For more information please see our Search Fees page.

Other information


The system is not designed for dealing with cancellations; if you delete a search before it is completed you will still receive the results and will be charged.

If you need to cancel a search, please contact the Local Land Charges team.

If work has started on processing your search a refund will not be given.


Public Access Land Charges takes all payments from a user's credit or debit card in line with Council procedures. Should a refund be required, it will be made directly back onto the original card used. 

Please note if you have submitted a search containing CON29 enquiries, you will receive a confirmation of payment receipt, which is not for VAT purposes.  A VAT receipt will be issued with your search results on completion

Alternatively, we can accept payment through BACS; this will need to be set up by emailing Full details of the procedures and bank account details will be provided.

Please note, if you are VAT registered and if you wish to seek agreement for self-billing, it is your responsibility to send us a self-billing agreement which needs to be signed by both parties, the local authority as the supplier and yourselves as the self-billing customer.

Get full advice on VAT self-billing.

Contact Details

Land Charges Team,
Ipswich Borough Council,
Grafton House,
15 - 17 Russell Road,

Telephone icon

01473 432340