IBC tenants can now access their rent account online with the new Housing Online, My Account portal.
This quick and easy online tool can be accessed anytime, anywhere from any device.
You can register for Housing Online anytime. Here's what you need to do:
You will now be sent an email to verify your account.
If this doesn't work copy and paste the link in to your browser
These details must match what we hold for you. If they don’t, you won’t be able to verify your account and will need to contact us at Tenancy.Services@ipswich.gov.uk to get this fixed.
Once logged in, you will have access to various tiles such as viewing your accounts and tenancies. The actual tiles you can see, may vary depending on which are associated with your account. Please always remember to Logout when finished, to keep your account secure.
If you have already registered for your Housing Online account you can log in by clicking the button below.