Penalty Charge Notices (PCN)

What is a Penalty Charge Notice (PCN)?

A Penalty Charge Notice (PCN) can be issued to any vehicle for a parking contravention (disobeying parking restrictions), for driving in a prohibited zone, or for failing to pay a required charge.

Drivers are responsible for paying attention to road markings, signs and notices about parking and driving restrictions and acting accordingly. Vehicles can also be clamped or removed if parked in contravention.

View a full list of contraventions that PCNs are issued for.

Charges

PCN’s are issued at two levels, depending on the severity of the contravention:

I have received a Penalty Charge Notice, what do I need to do?

If you have received a Penalty Charge Notice (PCN) issued by Ipswich Borough Council, you have two options:

• Pay the Penalty Charge Notice
• Appeal the Penalty Charge Notice

Pay the Penalty Charge Notice

To pay you will need the 10-digit PCN reference listed on your PCN and your vehicle registration number. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN.

PLEASE NOTE: If you pay after the discount period, the PCN amount will be increased by 50%.

Can I view my Penalty Charge Notice photos?

Yes, just simply click on the button below to view the photos that were taken by the Civil Enforcement Officer at the time of contravention (PCN issued).

Please note: It can take up to 48 hours from the PCN being issued for photos to be available.

Note: The button below opens in a new window.

View photos of your Penalty Charge Notice

How can I pay?

• Online

  Make a payment through our website by clicking the button below. Please note the button opens in a new tab.

  Make a payment

• By Phone

  Call 01473 433777 to process your payment.

• In Person

  Pay cash at various Post Offices and Payzone locations across Ipswich. Cheques and Postal Orders are accepted at Post Offices. Please bring your PCN with you.

Appeal the Penalty Charge Notice

You have two opportunities to challenge a PCN to the council, dependent on its stage of progression.

For more details, read How to appeal a Penalty Charge Notice (PCN).