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Unfortunately we have not been able to collect the bins in Orwell Gardens. We apologise for the inconvenience and will try again on Monday (26th February).

Universal Credit

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Universal Credit is a new, single payment for working age people who are looking for work or on a low income.

Universal Credit is being introduced gradually and the roll out should be complete by April 2018. In the Borough of Ipswich, Universal Credit started on 16 November 2015 and it will replace:

  • Child Tax Credit
  • Housing Benefit (*see note below regarding Council Tax Reduction)
  • Income based Jobseeker's Allowance
  • Income related Employment and Support Allowance
  • Income Support
  • Working Tax Credit

Work and Universal Credit

With Universal Credit, there are no limits to the number of hours that you can work. Your credit payment will reduce gradually as your own earnings increase so you won't lose all your benefits at once if you are on a low income.

A new website has been set up by the Department for Work and Pensions which provides advice and tips about finding and applying for jobs. It offers practical help about how to create a CV and offers advice directly from employers and recruiters. Visit the website by following the link: Daily Job Seeker

Where can I get more information about Universal Credit and what it means for me?

To find out more about Universal Credit, whether you are eligible and how to claim it, you can use the Universal Credit Postcode Checker.


Information for landlords

The Department for Work and Pensions has created two guides to help landlords understand how Universal Credit will effect them and what safeguards are in place:

Visit the Money Advice Service What you need to know if a tenant is claiming universal credit.

Council Tax Reduction Scheme

To find out if you can get help with paying Council Tax, visit our Make a Claim page and use the online calculator to see if you qualify

Contact Details

Universal Credit
Post Handling Site B
WV99 1AJ

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0345 6000 723

Monday to Friday 8am - 6pm