Waste and recycling is something that affects all of us and we want to make it easier for residents to understand what goes in what bin and what happens to it.
On the following web pages, we have lots of information about bin collections, what you can recycle (and what you can’t), where your nearest bottle banks are and where you can take bigger items to your local household recycling centre.
What do you want to do?
Note: Please note all of the buttons on this page open in a new window.
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Report a missed collection
If you think your bin collection was missed, visit our page below to view any delays and report the issue online if necessary.
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Request a different size blue bin
If you need a different size blue bin, request it online using the button below. Please note that the button opens in a new window.
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Request a different size green lidded bin
If you need a different size green lidded bin, please contact us on 01473 432000.
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Request Household Recycling Sacks
Households that don't have access to a blue/green lidded bin can request to receive recycling sacks online using the button below. Please note that the button opens in a new window.
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Find a Glass Recycling Bank
Locate your nearest glass recycling bank online.
Your bin collection service
Ipswich Borough Council, in partnership with other Suffolk councils, operates a five-bin system (if you subscribe to the Garden Waste service):
- BLUE Bin: For recyclable products such as plastics, plastic films, glass bottles, drink cartons (tetra pak) and cans.
- GREEN Lidded Bin: For cardboard, paper, books and cardboard packaging.
- FOOD Caddy: For all food waste such as, plate scraping, mouldy food, pet food, tea bags and coffee grounds
- BLACK Bin: For general rubbish like crisp packets, used nappies and polystyrene.
- BROWN Bin: The Garden Waste Collection Service is a subscription service for garden waste including grass clippings, leaves, dead flowers/plants, and windfall fruit (but not kitchen waste).
Assisted pull-out service
The assisted pull-out service is intended to provide support to frail, elderly and disabled Ipswich residents who are unable to bring their wheeled bins/recycling sacks to the kerbside for collection and remove it from the pavement afterwards.
Households are unlikely to be accepted onto the scheme if there are other people residing at the same address who are physically able to move bins or recycling sacks out for collection.
To request to receive this service, please contact Customer Services on 01473 432000.
Collection days and changes
To find out your bin collection day, use our tool below by entering your street name. This tool will show whether it is a blue bin or green lidded week or a black bin week. Food waste is collected every week. Please note that the button opens in a new window.
Ordering a repair or a replacement bin
Replacement bins cost £46.85.
If you have a lost or damaged a bin, please report this online by clicking the button below. Please note that the button opens in a new window.
Ordering a repair or a replacement bin
For further information please see Replacement bin charges.
Recycling
Recycling can be quite daunting, so we want to make it easy to follow with our DOs and DON’Ts.
We all want to help our environment and cut waste, so it is important to get it right. Putting things that can’t be recycled in your recycling bin can cause something called contamination, so it means it will have to be incinerated and not recycled.
While we all learn about how to recycle all the right things it is worth remembering that the biggest “culprits” which can turn up in our recycling bins and prevent us from being much more environmentally friendly are:
- Nappies
- Polystyrene
- Textiles (clothing)
- Sanitary products
- Hoover contents
- Pet bedding and feces
Proper sorting of these items can greatly improve recycling efficiency.
Suffolk Refill Directory
Shops and businesses all over Suffolk are offering refill services for household cleaning products and dried foods such as rice, oats and chocolate in a bid to reduce waste.
Find a refill shop using the online directory
Where does my waste go?
Refuse is not sent to landfill. Instead, it is taken to the Energy from Waste Facility in Great Blakenham, where it is burned at high temperatures. The heat generated is converted into electricity using a steam turbine.