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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Housing standards and enforcement - advice for landlords

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The Private Sector Housing team offers advice and support to private landlords.

Please choose from the options below or contact us using the contact details on the right hand side of this page.

Gas Safety

All privately rented properties have to obtain a gas safety certificate for appliances on a yearly basis. Please visit Gas Safe Register for further information.

Smoke and carbon monoxide alarms

New regulations require private sector landlords to install smoke and carbon monoxide alarms in their properties or face a fine of up to £5,000. Visit Smoke alarms and carbon monoxide alarms in rented properties for more information.

Houses in multiple occupancy

Information and advice can be found on the Houses in multiple occupation (shared housing) section.

Landlords associations

Association of Rental Lettings Agents
Eastern Landlords Association

Responsibilities of landlord and tenant

Visiting the Repairing Rights page for details of landlord's and tenant's responsibilities.

Information given to tenants

The Private Sector Housing team also offers help to private tenants who are living in properties that do not meet current housing standards. A checklist of hazards , based on the Housing Health and Safety Rating System (HHSRS) and a template letter have been produced to help tenants submit any issues to the responsible person.