Important Customer Information: Online services for Benefits, Council Tax and Business Rates will be unavailable from 5.30pm on Thursday 25 April to 6am on Friday 26 April for essential maintenance. We apologise for any inconvenience caused.
If, when the Council's Complaints Procedure is completed, you are still not satisfied and wish to pursue the matter further you can contact the Local Government and Social Care Ombudsman.
The Housing Ombudsman Service is set up by law to look at complaints involving the tenants and leaseholders of social housing landlords and other housing organisations registered with them.