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Compliments and complaints

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We aim to provide you with a high quality service at all times and we want to know what you think about us and the services we provide.

Complain about a council service

How to make a complaint

Give a compliment or make a comment

Tell us about something we have done well or give us some feedback using one of our forms

Complain about the conduct of a Councillor

About the Suffolk Local Code of Conduct and how to make a complaint about a Borough Councillor.

Code of Conduct complaints

The Standards Assessment Committee meets to consider complaints.

Local Government Ombudsman

If, when the Council's Complaints Procedure is completed, you are still not satisfied and wish to pursue the matter further you can contact the Local Government Ombudsman.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 432000
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Ipswich Borough Council, Grafton House,

15-17 Russell Road, Ipswich IP1 2DE

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