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Compliments and complaints

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We aim to provide you with a high quality service at all times and we want to know what you think about us and the services we provide.

How to make a complaint
About the Suffolk Local Code of Conduct and how to make a complaint about a Borough Councillor.
The Standards Assessment Committee meets to consider complaints.
If, when the Council's Complaints Procedure is completed, you are still not satisfied and wish to pursue the matter further you can contact the Local Government Ombudsman.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 432000