Compliments and complaints

You are here

We aim to provide you with a high quality service at all times and we want to know what you think about us and the services we provide.

How to make a complaint
About the Suffolk Local Code of Conduct and how to make a complaint about a Borough Councillor.
If, when the Council's Complaints Procedure is completed, you are still not satisfied and wish to pursue the matter further you can contact the Local Government and Social Care Ombudsman.
The Housing Ombudsman Service is set up by law to look at complaints involving the tenants and leaseholders of social housing landlords and other housing organisations registered with them.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000