We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.
Data Protection and Freedom Of Information (FOI)
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View our privacy policy and how to request information under the Freedom of Information Act 2000.
Information that a public authority should make routinely available, it commits an authority to make information available as part of its normal business activities.
The Freedom of Information Act gives you the right to request official information held by public authorities, unless there are good reasons to keep it confidential.
The Environmental Information Regulations 2004 (EIR) came into force on 1 January 2005 and apply to environmental information held by public authorities.
Ipswich Borough Council sometimes takes photos and videos at Council events and activities. These images/videos are used to promote the Council’s services in various ways, for a period of three years from the date in which the photo/video was taken.
