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Status message

We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Data Protection and Freedom Of Information (FOI)

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View our privacy policy and how to request information under the Freedom of Information Act 2000.

We are committed to being open and transparent with our residents on the important things - who we are, what we do and how we spend your money.
The public can see and access data on how local councils spend public money, how assets are managed and how decisions are made.
The Environmental Information Regulations 2004 (EIR) came into force on 1 January 2005 and apply to environmental information held by public authorities.
The Local Government Transparency Code 2015 requires councils to publish information on trade union facility time on an annual basis.
Ipswich Borough Council sometimes takes photos and videos at Council events and activities. These images/videos are used to promote the Council’s services in various ways, for a period of three years from the date in which the photo/video was taken.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 432000