Ipswich Borough Council strives to provide high quality services.
In order to maintain the services, we have a formal complaints process and use the data to continually review and improve.
The procedure explains how we will deal with your complaint and what to do if you are unsatisfied with the response you receive.
Simply click on the ‘Make a complaint’ button below and fill out the online form. Completing your complaint online will allow you to be kept updated promptly by email. The online form will ask you all the relevant information needed.