View your online account

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Did you know that if you have a Council Tax account you can view your benefits claim online whenever you like? 

To register you will need your Council Tax Account Reference.

Once registered:

  • For Benefits you can: 
    • View Council Tax Reduction and Housing Benefit claim information
  • For Council Tax you can: 
    • Opt in for paperless billing (e-billing)*
    • Check your balance, see instalments due and payments received
    • Update your personal details
    • View bills online (or print them when you need them for proof or evidence)
    • Access issued reminders and summons
    • Get 24/7 access to your account
    • Set up a Direct Debit
    • Change your address or tell us you’re moving
    • Search for a Council Tax band
    • Apply for discounts and exemptions
    • If you are a landlord, tell us about tenancy changes

View your Council Tax account online

 * Please note that to become a paperless billing household, anyone named on your Council Tax bill must separately register and opt-in for paperless billing.

Find more information on our paperless billing (e-billing) page


Contact Details

Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000