Support for communities in Ipswich

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There is a range of support and advice for local communities across Ipswich to help you. This support and advice ranges from benefit and housing support through to making your local community a better place to live.

See below for a list of services that are designed to help you.

Housing support advice

Need advice or support around your housing needs? Contact your local Housing Officer or speak to the Tenancy Services team.


Telephone: 01473 432000

Benefits support advice

Do you receive any form of benefits and have a question or need advice? Contact the Benefits team using the details below.


Telephone: 01473 432000


Funding and community organisation advice

Voluntary and community organisations are the lifeblood of our local communities and support a wide variety of people. If you run a community organisation, are interested in starting one up or want to contact someone about them you can do so through the below.

Ipswich Borough Council Communities team


Telephone: 01473 432000


Community Action Suffolk (CAS)

CAS is the ‘go to’ organisation for voluntary, community, faith and social enterprise (VCFSE) organisations in Suffolk.

They provide (or signpost) whatever is needed behind the scenes to enable this, so you can concentrate on doing what you do best – making Suffolk an incredible place in which to live and work.

CAS offers a bespoke support service to inspire financially successful and resilient organisations by ensuring that they have a realistic plan for the future. They provide sustainability and funding advice, as well as a wide range of learning opportunities.

Read more about CAS funding options.

Read more about CAS training and development opportunities.

Telephone: 01473 345400


Are you a local resident with an idea on how to improve your area?

We are keen to hear from residents in the Nacton area of Ipswich about how they want to improve their area and also keen to hear what plans they have. Race for Change is a group of local residents who have stepped forward to volunteer to work with local residents to make their area better. They work with local authorities to ensure the voice of the local community is heard and to suggest ways to improve things. They want to hear from you.


Keeping Communities Safe

If there are issues around anti-social behaviour in your area or you wish to find out what help there is around keeping your community safe please check out the below.

Report anti-social behaviour:

Report crime online:

Communities’ support:

Suffolk Police Safer Neighbourhood Teams

Telephone: 101


Sport and leisure support

Find out about the range of sport and physical activity opportunities in your area by contacting your local centre.


Telephone: 01473 433655

Individual contact details:

  • South East Ipswich – Gainsborough Sports Centre
  • North East Ipswich – Northgate Sports Centre
  • North West and South West Ipswich – Whitton Sports Centre
  • Central Ipswich – Crown Pools

Advice & support services

There are a number of organisations that are there to support members of the community through a variety of issues. Below is a list of some of those:

Citizens Advice Ipswich
0808 278 7867
Expert advice on issues across the board

Housing Options
01473 432000
For advice and assistance on housing issues and homelessness

01473 228270
For women and children who have suffered/ going through domestic violence and abuse

IHAG – Ipswich Housing Action Group
01473 213102
Housing advice and accommodation services

Turning Point
01473 220240
Substance and alcohol issues

Survivors in transition
01473 232499
Support for survivors of childhood sexual abuse

Suffolk Family Carers
01473 835477
Helping family carers of all ages across Suffolk get the support they need

Suffolk Mind
0300 111 6000
Offering a wide range of courses, training and therapeutic services to better understand mental wellbeing

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