Benefits

If you are on a low income and need help and advice about the support available to help you pay your rent and Council Tax you can find out more about Housing Benefit, Council Tax Reduction and Discretionary Housing Payments and how to apply on this page. You can also upload documents to support your application, let us know about changes in your circumstances, manage your account online or report benefit fraud.

Waste and recycling

Information on household waste collections and what to put in your bins, our Wastesaver commercial waste service, recycling information and how to dispose of bulky items large items and hazardous waste.

Your Council

Ipswich Borough Council provides a voice for its communities as well as a wide range of services to meet their needs.

Planning and Building Control

Information on planning applications, policy documents, conservation, building regulations, land charges and more.

Please contact the following numbers directly for more information:

Ipswich Newsroom

Woman with long blond hair wearing a black dress

We've found our Cinderella!

Lucy Roper has been chosen from dozens of hopefuls to play the title role in this year's Ipswich Regent Theatre pantomime.

30 September 2025
Four double deck buses

New Buses for Ipswich

Four brand-new double-deck buses will soon be joining the Ipswich Buses fleet, ready to serve the busy Route 5 between Ipswich Central and the Hospital.

26 September 2025
A group of the Leaders of five Suffolk councils

Big enough to deliver, local enough to care

Plans to transform local services were agreed this week by Suffolk’s district and borough councils, as well as cabinet members, and have been submitted to the Government.

26 September 2025