Benefits

If you are on a low income and need help and advice about the support available to help you pay your rent and Council Tax you can find out more about Housing Benefit, Council Tax Reduction and Discretionary Housing Payments and how to apply on this page. You can also upload documents to support your application, let us know about changes in your circumstances, manage your account online or report benefit fraud.

Waste and recycling

Information on household waste collections and what to put in your bins, our Wastesaver commercial waste service, recycling information and how to dispose of bulky items large items and hazardous waste.

Your Council

Ipswich Borough Council provides a voice for its communities as well as a wide range of services to meet their needs.

Planning and Building Control

Information on planning applications, policy documents, conservation, building regulations, land charges and more.

Please contact the following numbers directly for more information:

Ipswich Newsroom

View of Key Street at Ipswich Waterfront with road marking for Taxis

New Hackney Carriage stand for Ipswich Waterfront

A new taxi rank is in operation 24/7 from today, Wednesday 20 August, at Ipswich Waterfront. The Key Street stand, near the Old Customs House, is an ideal location for taxi drivers and their passengers in one of town's most busy, vibrant hospitality areas.

20 August 2025