My Ipswich

Save time, do it online!

Our My Ipswich online service is the easiest and quickest way to make a request, report a problem, apply for a service or make payments...24 hours a day!

A-Z of Services

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Council Tax

Find out how to pay your Council Tax, if you are eligible for a discount and tell us of any changes in your circumstances.

Go paperless today, sign up for Council Tax e-billing.

Single Person Discount Review

We are currently reviewing Council Tax accounts that receive Single Person Discount to ensure our records are accurate and that discounts are awarded only to those who are entitled to them.

Benefits

If you are on a low income and need help and advice about the support available to help you pay your rent and Council Tax you can find out more about Housing Benefit, Council Tax Reduction and Crisis and Resilience Fund – Housing Payment and how to apply on this page. You can also upload documents to support your application, let us know about changes in your circumstances, manage your account online or report benefit fraud.

Waste and recycling

Information on household waste collections and what to put in your bins, our Wastesaver commercial waste service, recycling information and how to dispose of bulky items large items and hazardous waste.