We understand that this might be a difficult time for many of our Tenants.
Rent will continue to be charged each week however if you are experiencing financial difficulty and cannot pay your rent it is important that you contact us online at www.ipswich.gov.uk/contactus or by phone on 01473 432000 as soon as possible so that we can help.
Following Government advice issued on 18th March 2020, we have suspended all rent related eviction action and will not initiate any new rent related actions until further notice.
If your income has reduced as a result of Coronavirus you may be able to make a claim for Universal Credit, Housing Benefit or Council Tax Reduction. Read more about the benefit options available to you.
If you are an Ipswich Borough Council tenant your rent is due each Monday. However, you can choose to pay fortnightly, 4 weekly or monthly. Please note that all rent payments must be paid in advance.
Different ways to pay your rent:
As a tenant you are responsible for keeping your rent payments up to date. If you are in danger of falling behind with your rent please contact us as soon as possible as we will often be able to help. You will find useful information on the Problems paying your rent page.