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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Local housing allowance

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Information for tenants and landlords, room rates and other guidance.

The bedroom entitlement calculator can help you work out which Local Housing Allowance rate you are eligible for.
Single people under 35 may be affected by restrictions in the amount of housing benefit they receive.
Local Housing Allowance rates are used to calculate and pay Housing Benefit for people who rent from a private landlord.
All payments of Local Housing Allowance are made directly to the tenant. However, in some special cases we can decide to pay the landlord.

Contact Details

Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,

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01473 432700