Anti-social behaviour (ASB) is a broad term used to describe day-to-day incidents of crime, nuisance and disorder that intimidates, causes distress or makes someone's life a misery - from littering and vandalism to public drunkenness and noisy or abusive neighbours.
Tackling ASB is a high priority for our Housing team. That's why the Council recently updated our ASB policy for Council tenants and leaseholders. This policy, approved in June 2021, outlines how the Council will tackle ASB within Council housing through early intervention, support and enforcement.
View the Anti-Social Behaviour Council Housing Tenants policy (PDF).
Ipswich Borough Council's Tenancy Agreement
Our Tenancy Agreement sets out the way we expect our tenants to behave and, in more serious cases, can provide the means for us to take legal action.
The Agreement details our expectations, in particular that:
- All Council tenants must take responsibility for the behaviour of anyone living in their home, or visiting their home or neighbourhood;
- Tenants and their visitors must not behave in a way that causes, or is likely to cause, nuisance, annoyance or disturbance to anyone else;
- Tenants must not make any unreasonable noise which will cause nuisance for their neighbours or anyone living in the vicinity;
- Tenants must not use their home for criminal or unlawful activity;
- Tenants must not harass others, for example on the grounds of race, colour, religion, sex, sexual orientation or disability.
Are you looking for advice about any of the following?
- General ASB Guidance
- Vehicle issues
- Nuisance dogs
- Drug use or drug dealing
- Fireworks or Bonfires
- Social media or cyberbullying harassment
- Concerns about Domestic Abuse
- Hate crime
Request information in another language
As part of our commitment to reasonable adjustments, we are happy to provide information in your preferred language. Please contact us to discuss your requirements.
How to approach your neighbour
There are ten tips for speaking to your neighbour, read the advice here.
If you would like to discuss your issues further please access or create an Online Housing account or contact your Housing Officer directly.
For more information on community safety, visit the Community Safety Partnership page or email community.safety@ipswich.gov.uk
You can also call our Customer Services team at 01473 432000.
Reporting anti-social behaviour
If you are experiencing ASB we would encourage you to report this online, but please first read more about how and when to report ASB.
Reporting a noise nuisance
If you are experiencing a persistent and unreasonable noise nuisance you can report it to us online. Read more about how and when to report noise nuisance.