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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Equality Impact Assessments (EIAs)

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The General Equality Duty requires the council to understand the effect our policies, services and procedures have on people with different protected characteristics. In order to do this we carry out Equality Impact Assessments (EIAs), which are a systematic way to ensure that policies, services and procedures do not have an adverse impact on a particular group of people.

In the case of new or changing policies, services and procedures, EIAs identify whether they will meet our customers' needs and our legal obligations.

EIAs also highlight any potential positive impacts of the policy, service or procedure on groups of people in Ipswich, or ways in which community relations and equality can be promoted.

Summaries of all EIAs completed in 2018

Summaries of all EIAs completed in 2017

Summaries of all EIAs completed in 2016 

EIAs from previous years are available on request.

Contact Details

Ipswich Borough Council,
Equality and Diversity,
3E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 432224