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Customer services

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Ipswich Borough Council has highly-trained staff ready to handle your enquiry. Email, telephone or visit us at the Customer Services Centre.

Contact us online, by email, social media, telephone or visit the Customer Services Centre.
Christmas opening hours, bin collections and what's on over the festive period.
Where to find us
Opening hours for the Customer Services Centre over the festive period.
You are no longer able to pay council bills in cash at the Customer Services Centre. If you want to pay by cash you can use a network of Post Offices and Payzone outlets across Ipswich.
The Ipswich Borough Council Accessibility Statement for this website.
The Ipswich Borough Council Terms and Conditions of use for this website apply every time you access this website.
This policy explains the type of external websites we will and won't consider linking to.
Where to find public toilets in Ipswich.
Our ‘Contact Us’ online forms gives you the chance to tell us what you think of the services we provide.


Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

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01473 432000