Customer services

Ipswich Borough Council has highly-trained staff ready to handle your enquiry. Email, telephone or visit us at the Customer Services Centre.

Contact the council

Council location

Where to find us

Paying council bills at Payzones

You are no longer able to pay council bills in cash at the Customer Services Centre. If you want to pay by cash you can use a network of Post Offices and Payzone outlets across Ipswich.

Accessibility statement

Find out how accessible our website is, how to report accessibility issues and what to do if you can’t access parts of this website.

Accessibility regulations: disproportionate burden assessment

Find out how we're checking our websites for accessibility issues, and what we consider to be a disproportionate burden.

Terms and Disclaimer

The Ipswich Borough Council Terms and Conditions of use for this website apply every time you access this website.

External links policy

This policy explains the type of external websites we will and won't consider linking to.

Public toilets

Where to find public toilets in Ipswich.