| Ipswich Borough Council

Services

Benefits

Find out about housing benefit, council tax reduction and local housing allowance - how to claim, change your details, query our decision or report benefit fraud.

*IMPORTANT*- Our services will be unavailable Sunday 23rd January from 07:00 am until 12:00 pm for essential maintenance. We apologise for any inconvenience caused.

The Economic Development team work to deliver on the aspirations set out within the Council’s Economic Development Strategy. They work with partners to support local businesses and attract investment to the town.

If you would like further information – or support with a project – then email the team via opportunities@ipswich.gov.uk

Cemeteries and crematorium

All the information regarding our crematorium and four cemeteries can be found on our new website www.ipswichcemetery.co.uk.

You will be able to view scheduled services taking place in the Old Cemetery Church and West Chapel, locations and directions, information on our services including funeral arrangements, memorials and stonemasonry work and bereavement guidance and support.

Climate emergency

What the Council is doing to reduce its own carbon emissions, and help the community better understand the climate emergency.

Communities and health

Find out how to report anti-social behaviour in your neighbourhood, how to influence local priorities at Area Committees and how to prepare for an emergency. Also, information on the HEARS personal alarm service, support for parents, a guide to substance misuse services and more.

Coronavirus (COVID-19)

Information on the latest government and health advice, as well as service changes that might affect you.

COVID-19 remains a serious health risk. You should stay cautious to help protect yourself and others.

Wear a face covering in most indoor public places and on public transport
Get tested and self-isolate if required
Work from home, if you can
Get vaccinated
Let fresh air in if you meet indoors. Meeting outdoors is safer

Find out how to stay safe and help prevent the spread

Council tax

Find out how to pay your council tax, if you are eligible for a discount and tell us of any changes in your circumstances.

*IMPORTANT*- Our services will be unavailable Sunday 23rd January from 07:00 am until 12:00 pm for essential maintenance. We apologise for any inconvenience caused.

Education and jobs

Search our current vacancies, find out about apprenticeships and volunteering and read about what it's like to work with us at Ipswich Borough Council.

For information on schools, children's centres, libraries and adult education, please visit the Suffolk County Council website

Environmental health

Find out how to report pollution issues in your area, and information on pest control, animal welfare and food safety.

Housing

Find housing, information for council tenants, advice for private tenants, landlords and homeowners and how we are working to help homeless people.

**A new Housing Online portal is now available for IBC tenants to manage their rent accounts online. Find out more here www.ipswich.gov.uk/housingonline**

Leisure

Find out about the great variety of art, entertainment, sport and leisure facilities that Ipswich has to offer.

Licences and permits

Find out about licensing requirements and how to apply for a licence or permit. Includes taxi licensing, alcohol and entertainment premises, industrial licences and more.

Parking, transport and streets

Information on car parks and on-street parking, public transport, cycling and walking. Find out how to report street cleansing issues such as graffiti and fly-tipping.

Highway issues such as pot holes, traffic signals and road signs should be reported to Suffolk County Council.

Planning and Building Control

Information on planning applications, policy documents, conservation, building regulations, land charges and more.

Please contact the following numbers directly for more information:

Building Control: 01473 432951
Development Control (Planning): 01473 432913
Planning Policy: 01473 432019

Ipswich Borough Council continues to operate its Town Planning and Building Control services in line with Government advice.

ipswich.gov.uk