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Find housing, information for council tenants, advice for private tenants, landlords and homeowners and how we are working to help homeless people.

**A new Housing Online portal is now available for IBC tenants to manage their rent accounts and raise repairs online. Find out more here www.ipswich.gov.uk/housingonline**

Tenant Satisfaction Measures (TSMs) were introduced by the Regulator of Social Housing (RSH) on 1 April 2023. The Regulator has introduced TSMs to make it easier for people to compare landlords on a like-for-like basis.
You can access your IBC tenancy and manage your rent account online with the Housing Online, My Account portal.
The Housing Options team can help with a variety of housing issues.
This page provides a range of useful information for leaseholders.
The locations of our sheltered housing schemes and general information.
Social housing fraud can take the form of illegal sub-letting or using false information to get a house in the first place.


Contact Details

Ipswich Borough Council,
Housing Policy & Strategy,
3E Grafton House,
15-17 Russell Road,

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01473 432000