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Find housing, information for council tenants, advice for private tenants, landlords and homeowners and how we are working to help homeless people.

**A new Housing Online portal is now available for IBC tenants to manage their rent accounts and raise repairs online. Find out more here www.ipswich.gov.uk/housingonline**

Benefits and financial support if you’re disabled or have a health condition. Some of these are calculated based on your ability to work, some on if you have additional support needs, and others because you care for someone who does.
You can access your IBC tenancy and manage your rent account online with the Housing Online, My Account portal.
The Housing Options team can help with a variety of housing issues.
Tenant Satisfaction Measures (TSMs) were introduced by the Regulator of Social Housing (RSH) on 1 April 2023. The Regulator has introduced TSMs to make it easier for people to compare landlords on a like-for-like basis.
Ipswich Borough Council have several temporary housing units in Ipswich. East Villa is the newest site which opened on the 1st August 2019 and has 45 rooms within the facility.
This page provides a range of useful information for leaseholders.
The locations of our sheltered housing schemes and general information.


Contact Details

Ipswich Borough Council,
Housing Policy & Strategy,
3E Grafton House,
15-17 Russell Road,

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01473 432000