Accessibility statement

You are here

This website is run by Ipswich Borough Council.

We want as many people as possible to be able to use this website and are working hard to ensure that is accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

At present we are using manual sampling and testing to highlight any issues to support this activity and are working on improving the process using an automated toolset. We will publish more details here when available.

Make your device easier to use

AbilityNet has advice on making your device easier to use if you have a disability or impairment.

This includes how to:

  • make text larger 
  • magnify the screen
  • change fonts and colours
  • make your mouse pointer easier to see 
  • using your keyboard instead of a mouse
  • making your device talk to you

You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Chrome or Safari). 

How accessible this website is

We know some parts of this website aren’t fully accessible and are reviewing the site to identify and resolve the issues.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the details on our contact us page. We’ll consider your request and get back to you as soon as possible. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Web Team by emailing

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000