Customer Contact Centre opening times (telephone)
| Date | Time |
| Monday 18 December 2023 | 8.30am - 5pm |
| Tuesday 19 December 2023 | 8.30am - 5pm |
| Wednesday 20 December 2023 | 8.30am - 5pm |
| Thursday 21 December 2023 | 8.30am - 5pm |
| Friday 22 December 2023 | 8.30am - 5pm |
| Saturday 23 December 2023 | CLOSED |
| Sunday 24 December 2023 | CLOSED |
| Monday 25 December 2023 | CLOSED |
| Tuesday 26 December 2023 | CLOSED |
| Wednesday 27 December 2023 | 8.30am - 5pm |
| Thursday 28 December 2023 | 8.30am - 5pm |
| Friday 29 December 2023 | 8.30am - 5pm |
| Saturday 30 December 2023 | CLOSED |
| Sunday 31 December 2023 | CLOSED |
| Monday 1 January 2024 | CLOSED |
| Tuesday 2 January 2024 | 8.30am - 5pm |
| Wednesday 3 January 2024 | 8.30am - 5pm |
| Thursday 4 January 2024 | 8.30am - 5pm |
| Friday 5 January 2024 | 8.30am - 5pm |
Customer Service Centre opening times (face to face)
| Date | Time |
| Monday 18 December 2023 | CLOSED |
| Tuesday 19 December 2023 | 10am - 4pm |
| Wednesday 20 December 2023 | CLOSED |
| Thursday 21 December 2023 | CLOSED |
| Friday 22 December 2023 | 10am - 4pm |
| Saturday 23 December 2023 | CLOSED |
| Sunday 24 December 2023 | CLOSED |
| Monday 25 December 2023 | CLOSED |
| Tuesday 26 December 2023 | CLOSED |
| Wednesday 27 December 2023 | CLOSED |
| Thursday 28 December 2023 | CLOSED |
| Friday 29 December 2023 | CLOSED |
| Saturday 30 December 2023 | CLOSED |
| Sunday 31 December 2023 | CLOSED |
| Monday 1 January 2024 | CLOSED |
| Tuesday 2 January 2024 | 10am - 4pm |
| Wednesday 3 January 2024 | CLOSED |
| Thursday 4 January 2024 | CLOSED |
| Friday 5 January 2024 | 10am - 4pm |
Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE
01473 432000
