Services

Council tenants

Find advice and information for Ipswich Borough Council tenants, with information provided by our Tenancy Services team whose primary focus is to deliver excellent housing management services, ensuring that our tenants can sustain their homes whilst feeling empowered to shape the services we deliver. The services we provide focus on ensuring that the tenants voice is heard and that we deliver services that are both fair and accessible for our diverse communities within Ipswich. 

Councillors and committees

Find information on your Councillors, browse the Council's Constitution, view committee documents and search decisions.

Cremations

For information on Cremations, visit our new website at www.ipswichcemetery.co.uk.

Customer services

We’ve made it simple for you to contact us 24/7 by using our online forms via My Ipswich.  If you do not use online services our team of friendly Customer Service Advisors are ready and waiting to assist you with your query. 

Data Protection Act

The Data Protection Act gives you the right to see any data we hold on you (with a few exceptions) and to have it corrected if it is not accurate.

Education and jobs

Explore our current vacancies, learn about apprenticeships and volunteering opportunities, and discover what it’s like to work at Ipswich Borough Council.

For information on schools, children's centres, libraries, and adult education, please visit the Suffolk County Council website.

Elections and referendums

Information on scheduled and previous elections and referendums.

Ipswich Borough Council has 48 Councillors from 16 wards, with three Councillors per ward. Elections are held in thirds (16 at a time) for a 4-year term. The current Council makeup is: Labour 38, Conservative 7, and Liberal Democrats 3.

Environmental health

Find out how to report pollution issues in your area, and information on pest control, animal welfare and food safety.

Environmental protection

Find more information on how we monitor and control air, land and noise pollution.

Find out how to report noise and other pollution issues.

Equality and Diversity

Information on recent equality legislation and the Council's strategy in meeting its equality duties.

Food safety

Find out how to register your food business, get premises approved, and understand food hygiene ratings.

Freedom Of Information (FOI)

The Freedom of Information Act gives you the right to request official information held by public authorities, unless there are good reasons to keep it confidential.