Retail Discount

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At the Budget on 3 March 2021, the Chancellor announced that eligible ratepayers will receive a discount on their business rates bills for the year 2021/22 of 100% for the first three months and 66% for the remainder of the year. Relief will be provided to eligible occupied retail, hospitality and leisure properties in 2021/22.

In line with the conditions set by the government for the funding of this relief, ratepayers may for the period from 1 July 2021 onwards only claim up to £2 million of Expanded Retail Discount in 2021/22 for hereditaments which based on the coronavirus rules at 5 January would have been required to close and £105,000 for other eligible  properties (up to a cap of £2 million for all properties). This cash cap applies at a Group company level (so holding companies and subsidiaries cannot claim up to the cash cap for each company) and also to organisations which, although not a company, have such an interest in a company that they would, if they were a company, result in its being the holding company. Find further details of the cash cap here.

The government has issued guidance on the operation of the scheme, which can be found here:

Retail Discount 2021/22 – Local Authority Guidance

Retail Discount – Guidance

Retail and Nursery Discount Customers - Important Information

Accounts which are eligible for this discount have been identified and the discount will be shown on your annual bill. However for new ratepayers, or if you believe you are entitled to the discount, but it does not appear on your bill, please contact us by emailing

Please note there is no charge for discussing your potential entitlement with the Council, therefore we encourage ratepayers to speak to the Council direct about the discount rather than employing a third party to do this, who may make a charge for this service.  

Contact Details

Business Rates,
Ipswich Borough Council,
1W Grafton House,
15-17 Russell Road,

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01473 433851