Current written protocols for delivering our functions and responsibilities.

Policies and procedures for conducting council business

• The Council’s Constitution 
  Includes information on:
  • Council and committee functions and delegations (Part 3)
  • Officer delegation scheme (Part 3, Section 5)
  • Procedure rules for Council and Committees (Part 4)
  • Petitions procedure (Part 4, Section 11)
  • Code of Conduct for Members (Councillors) (Part 5, Section 1)
  • Protocol on how Councillors and Officers should behave towards each other (Part 5, Sections 3 & 4)

Policies and procedures for delivering our services

• Access to Information Procedure Rules: Constitution Part 4, Section 5
• Ipswich Local Plan 2011-2031 
• Supplementary Planning Documents
• Statement of Community Involvement (March 2018) and Revised Statement of Community Involvement Addendum 
• Housing policy, strategy and development documents
• Private Sector Housing Renewal Policy
• Open Space and Biodiversity Policy / Strategy 2013-2023
• Health, safety and welfare policy 2019

Pay policy statement

• The Council’s Pay Policy Statement is considered annually at the Council meeting held in February or March. Council reports can be found here.

Policies and procedures about the recruitment and employment of staff

• Officer employment procedure rules: Constitution Part 4, Section 8 
• Employees Code of Conduct: Constitution, Part 5, Section 2 
• Current job vacancies 
• Equality and Diversity policies
• Corporate Health and Safety policies, report to Executive on 12 July 2016 (E/16/15)
  
  

Customer Service

• Equality and Diversity policies 
• Website accessibility statement 
• External links policy 
• Website Terms and Conditions 
• Website privacy policy and use of cookies 
• Complaints procedure and how to make a complaint 
• Complaints policy

Records management and personal data policies

• Data Protection Notice for public consultations, statutory representations and petitions
• Notice of Fair Processing of Personal Data
• Accessing data which the Council holds on you
• Information Governance Framework
• Data Protection Policy
• Freedom of Information Policy

Charging regimes and policies

• Licensing fees 
• Alcohol and entertainment licensing fees 
• Mobile homes licencing fee policy
• House in Multiple Occupation (HMO) licence fee
• Building Regulation charges 
• Local Land Charges search fees 
• Planning Application fees 
• Pollution Prevention and Control (PPC) Environmental Permitting fees 
• Parking permit fees 
• Parking Penalty Charge Notices (PCNs) 
• Car park tariffs 
• Bereavement Services fees and charges 
• Pest Control charges 
• Stray dog release fees 
• Sports facilities prices
• Confirmation of Residence letter fee
• Property Searches (environmental information)

Immobilisation and Removal of Vehicles Policy

The Council has approved a policy relating to when it will immobilise and/or remove vehicles parked in contravention of parking restrictions or when a vehicle has been abandoned.  A copy of the policy is available to download here.

More information about the publication scheme:

• Who we are and what we do
• What we spend and how we spend it
• What our priorities are and how we are doing
• How we make decisions
• Lists and registers
• The services we offer