Our policies and procedures

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Current written protocols for delivering our functions and responsibilities.

Policies and procedures for conducting council business

  • The Council’s Constitution 
    Includes information on:
    • Council and committee functions and delegations (Part 3)
    • Officer delegation scheme (Part 3, Section 5)
    • Procedure rules for Council and Committees (Part 4)
    • Petitions procedure (Part 4, Section 11)
    • Code of Conduct for Members (Councillors) (Part 5, Section 1)
    • Protocol on how Councillors and Officers should behave towards each other (Part 5, Sections 3 & 4)

Policies and procedures for delivering our services

Pay policy statement

Policies and procedures about the recruitment and employment of staff

Customer Service

Records management and personal data policies

Charging regimes and policies

Immobilisation and Removal of Vehicles Policy

The Council has approved a policy relating to when it will immobilise and/or remove vehicles parked in contravention of parking restrictions or when a vehicle has been abandoned.  A copy of the policy is available to download here.

More information about the publication scheme:

Contact Details

Ipswich Borough Council,
FOI Requests,
Democratic Services
Grafton House,
15-17 Russell Road,

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01473 432514