Did you know that you can access your Council Tax or Business Rate account online whenever you like? 

If you received an email from billenquiriesibc@ipswich.gov.uk between 3:30pm and 4pm on 22 February 2021 advising you that your Council Tax or Business Rates bill was available to view online, please ignore it, the email was sent out in error. We apologise for any inconvenience.

Council Tax payers:

Sign up to:

• Opt in for paperless billing (e-billing)
• Check your balance, see instalments due and payments received
• Update your personal details
• View bills online (or print them when you need them for proof or evidence)
• Access issued reminders and summons
• See Council Tax Reduction and Housing Benefit claim information
• Get 24/7 access to your account

Find more information on our paperless billing page

Without registering you can also:

• Set up a Direct Debit
• Change your address or tell us you’re moving
• Search for a Council Tax band
• Apply for discounts and exemptions
• If you are a landlord, tell us about tenancy changes

Do you claim Housing Benefit?

You will be able to view your benefit claim on your account if you have a Council Tax account. 

If you need more information about your Benefit Decision Notice see our Explanatory Notes. 

Business rate payers:

Sign up to:

• Opt-in for paperless billing (e-billing)
• Update your contact details
• View bills online (or print them when you need them for proof or evidence)
• Get 24/7 access to your account
• View your account summary, balance, due instalments & received payments

Find more information on our paperless billing page

Without registering you can also:

• Set up a Direct Debit