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We’re asking Ipswich residents to put their bins out the night before their scheduled collection during this extra hot weather so crews can start a little earlier and stagger their rounds, avoiding the hottest part of the day (mid-afternoon). We appreciate your cooperation.

View your online account

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Did you know that you can access your Council Tax or Business Rate account online whenever you like? 

Council Tax payers:

Sign up to:

  • Opt in for paperless billing (eBilling)*
  • Check your balance, see instalments due and payments received
  • Update your personal details
  • View bills online (or print them when you need them for proof or evidence)
  • Access issued reminders and summons
  • See Council Tax Reduction and Housing Benefit claim information
  • Get 24/7 access to your account

* Please note that to become a paperless billing household, anyone named on your Council Tax bill must separately register and opt-in for paperless billing.

Find more information on our paperless billing page

Access MyAccount

Without registering you can also:

  • Set up a Direct Debit
  • Change your address or tell us you’re moving
  • Search for a Council Tax band
  • Apply for discounts and exemptions
  • If you are a landlord, tell us about tenancy changes

Do you claim Housing Benefit?

You will only be able to view your benefit claim on MyAccount if you have a Council Tax account and are receiving Council Tax Reduction.

If you need more information about your Benefit Decision Notice see our Explanatory Notes

Business rate payers:

Sign up to:

  • Opt-in for paperless billing (eBilling)*
  • Update your contact details
  • View bills online (or print them when you need them for proof or evidence)
  • Get 24/7 access to your account
  • View your account summary, balance, due instalments & received payments

* Find more information on our paperless billing page

Access MyAccount

Without registering you can also:

  • Set up a Direct Debit