If you are looking to dispose of unwanted bulky household items such as furniture, mattresses or carpets, we provide a paid-for collection service for Ipswich residents.

This service is not available to businesses or landlords.

We offer three collections:

• 1 to 5 items - £45
• 6 to 10 items - £90
• 11 to 15 items - £135

If you are on a means-tested benefit you are entitled to one free bulky waste collection a year (one collection = 1 to 5 items). You will need to provide evidence of your means-tested benefit when booking.

Before booking a collection

Before you ask us to collect any unwanted bulky items, why not consider donating them to an organisation where they can be re-used by someone in need?

Donate to charity

It’s quick and easy to pass on your unwanted items to charity organisations in Ipswich and some even offer free collections. Here are a few examples:

• British Heart Foundation (offers a collection service)
• EACH (offers a collection service)
• Emmaus
• Ipswich Furniture Project (offers a collection service)

Offer your unwanted items on a re-use website

Freegle is an online platform that helps people give and get items for free in their community. It’s free to join and there is an Ipswich Recycle site.

Use a Recycling Centre

You can donate items at all of Suffolk’s recycling centres, including the one at Portman’s Walk, using the orange re-use containers.

All re-use items are sold in the re-use shops at Foxhall and Bury St Edmunds Recycling Centres. Find out what you can and cannot donated.

Arrange a collection

To arrange a collection, please complete our online form.

You will need to provide a full list of the items you want collected and only the items you list will be taken. If you need to change an item on the list, you must contact us in advance.

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If you’re looking to get rid of garden waste, we provide a separate service for this. Visit our bulky garden waste collection page.

On collection day

The items you are having collected must be placed on the edge of your property, nearest to the road, by 6:30am on your allocated collection day.

If you live in a flat, the items must be left on the ground floor, outside the building, where the collection team can easily identify them.

Collections take place after payment is made. You will be given a collection date when you make a booking but you can view the collection day for your area online.

What we collect

We can collect the following items:

• White goods (e.g. fridges, freezers, dishwashers)
  
• Furniture (e.g. bed frames, sofas, armchairs, bookcases)
• Carpets
• Underlay
• Mattresses
• Ironing boards
• Play equipment
• Pushchairs or buggies  

Items that have more than one-piece (e.g. a bed with a divan base, mattress and headboard) will be counted as individual items.

For a full list of what we collect, use the online booking form.

What we don’t collect

• Electrical items*
• Cookers (gas or electric)
• Asbestos
• Paint
• Gas bottles
• Commercial waste
• Building waste (e.g. rubble, hardcore, plasterboard)
• Car or motorbike parts
• Bathroom suites
• Windows

*There are several ways to recycle household electrical items in Ipswich. Some organisations offer free or chargeable collections. Find out more about recycling household electrical items.