ipswich.gov.uk

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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Disposing of bulky household items

If you have items that are too large to be picked up as part of normal rubbish collections you may need to use the bulky collection service. However, before you book a collection take a look at our re-use information as someone else may be able to use your item.

Bulky refuse collection service

If your items are unsuitable for re-use and you cannot recycle them at the Household Waste Recycling Centre, we offer a chargeable collection service.

How much does it cost?

The service costs £37.50 per collection of up to five items (prices subject to change). If you have additional items we can collect them at the same time but you will be charged accordingly:

1 - 5 items will count as 1 collection = £37.50
6 - 10 items will count as 2 collections = £74.50
11 - 15 items will count as 3 collections = £111.50

If you are on a means tested benefit such as Pension Credit, Income Support, Job Seekers Allowance (Income based), Employment Support Allowance (Income related) or Universal Credit AND Council Tax reduction, you are entitled to one free bulky refuse collection a year (1 collection = up to 5 items).

Items that have more than one piece e.g a bed with a divan base, mattress and headboard will be counted as individual items.

What can and can't be collected?

Yes	No
Armchair	Aga*
Bath - plastic only	Asbestos
Bed base	Bath - cast iron*
Bookcase	Bathroom suite - cast iron*
Carpet	Boiler
Chest of drawers	Builders waste
Cot	Car or Motorbike parts
Cupboard	Commercial waste
Desk	Cooker (gas or electric)*
Dining chair	Dishwasher*
Dining table	Fish tank
Door	Fridge/freezer*
Dressing table	Gas bottle
Fence panels	Greenhouse
Garden furniture/garden waste	Hazardous waste
Headboard	Oil drum
Highchair	Oil tank
Ironing board	Paint
Keyboard	Pesticides
Mattress	Piano
Play equipment	Pond liner
Pram/pushchair	Radiator*
Sideboard	Range cooker*
Sofa	Rayburn cooker*
Underlay	Rubble or hardcore
Wardrobe	Water tank
Work bench	Windows

*These items can be collected free of charge by the Ipswich Furniture Project.

This is not a complete list. If you cannot see an item on the list please contact us to check.

How can I arrange a collection?

To arrange a collection click on the button below, or get in touch using the contact details provided on this page. We will require a full list of the items to be collected. Only the items you have listed will be collected. If you need to change an item on the list you must call in advance.

A bulky collection of garden waste is also available. Please visit our Garden Waste Bulk Collections page for more information.

When will my collection take place?

We will advise you of the collection day when you book, or you can use the link below and input your street name to find out:

Bulky Refuse collection days

Where do I leave my items for collection?

Items must be placed outside and be clearly visible from the main road on the day of collection. Collection crews are not, under any circumstances, permitted to enter any property so your items must be outside. Please do not place extra bags or boxes beside your black bin as these will not be collected.