Housing Services Reasonable Adjustment Policy

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Housing Services Reasonable Adjustment Policy

The Council is committed to making sure that disabled tenants and leaseholders are not disadvantaged when getting access to or using our services. For this reason we will make ‘reasonable adjustments’ for people.

A copy of our Policy can be found here.

This policy does not explain how we will approach every situation. It provides general information on our policy and:

  • confirms our commitment to improving tenants' and leaseholders' access to our services
  • defines what a reasonable adjustment is, when and how we will make them, and how you can ask for them, and
  • what we will consider when dealing with requests for reasonable adjustments.

 We can provide a copy of this policy in alternative formats (for example, in large print or Braille, as an audio file, or on coloured paper). Please contact us to arrange. 

Contact Details

Ipswich Borough Council,
Housing Services,
3E Grafton House,
15-17 Russell Road,

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01473 432000