The Council has prepared a Housing Delivery Action Plan which provides an analysis of the key reasons for the under delivery of housing against annual housing targets set out in the Local Plan.
The Housing Ombudsman Service is set up by law to look at complaints involving the tenants and leaseholders of social housing landlords and other housing organisations registered with them.
You can access your IBC tenancy and manage your rent account online with the Housing Online, My Account portal.
The Housing Options team can help with a variety of housing issues.
The Council is committed to making sure that disabled tenants and leaseholders are not disadvantaged when getting access to or using our services. For this reason we will make ‘reasonable adjustments’ for people.
Read what Ipswich Borough Council managers had to say about the value apprentices bring to their service areas.
Ipswich Borough Council operates a virtual permit scheme. Using a secure online MiPermit account, you can set up your residents' and visitor permits and pay by credit/debit card at any time.
Easy ways to pay your bill

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