Having an up to date Asset Management strategy, with the right approaches and actions in place to make sure the homes we provide are safe, well maintained, of good quality, and meet the needs of current and future residents is important.
You can apply for Housing Benefit to help you pay your rent if you’re on a low income.
The Housing Ombudsman Service is set up by law to look at complaints involving the tenants and leaseholders of social housing landlords and other housing organisations registered with them.
You can access your IBC tenancy and manage your rent account online with the Housing Online, My Account portal.
The Housing Options team can help with a variety of housing issues.
This page outlines Ipswich Borough Council's housing related policies.
The Council is committed to making sure that disabled tenants and leaseholders are not disadvantaged when getting access to or using our services. For this reason we will make ‘reasonable adjustments’ for people.
Read what Ipswich Borough Council managers had to say about the value apprentices bring to their service areas.